The pandemic has obviously cracked a lot of restaurants and created difficulties for some businesses. Yutaka Grill & Sushi Buffet has been a frequent restaurant that died in my family enjoy dining in.

As much as I appreciate the extra security measures I do hope they can correct the night managers attitude. The bell hop was fun and even gave a little history while taking our things to our room and then again to our car.

The staff outside of the one manager was super friendly and very helpful. We did not get to try the buffet as it is only open Thursday to Sunday and we were here on a Tuesday.

The food at the food court is amazing and reasonably priced. The hotel is clean and surprisingly does not smell like smoke even though the majority of the casino floor is smoking allowed. Eventually we were able to get one working key card. Again the elevator will not work unless you have a working key card. The front desk manager again was very rude and refused to make me key cards for my room. I asked the security guard if I needed to bring it with me back to the desk and he said no because he confirmed. Security walks you to your room to verify again no problem however Security walks me back down and confirms the ID and the manager still would not make me new key cards because again I did not have my ID. Security measures make you use an ID to get a new card that is fine however, we just came from the pool so did not have an ID. You have to use your key card to get to your floor of the hotel. We went to the pool when we came back our key cards did not work. The night shift desk manager was very rude. There seemed to be issues with plates and the buffet (as I've read on other reviews) and the staff must know their locals (I heard them talking to each other by first name) but it seems there is something off about Ollie's, hopefully they can get it worked out. I had to tell the lady what I had ordered so she could ring it up.Īn hour and forty five minutes later I was just disappointed. Finally I just decided to go up to the counter and pay. I finished it off and waited for the check to arrive. About 15 minutes, later my actual food arrived.

I went ahead and ate them as I was hungry at this point. Before I could say anything the waitress was gone again. and waited.Ībout an hour an fifteen minutes later part of a dish showed up (pancakes I hadn't ordered). I ordered my food, got my drink and waited. Place looked decent, cool theme and all, and was fairly busy. This is the first time I've ever had to leave anything other than a 5 star review.

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